Delivery and Returns
We aim to dispatch your order either the same working day or the next working day after receipt of payment. Estimated delivery time is 2-15 working days after dispatch, depending on your location. All shipping fees are weight based and are calculated at checkout. Please see a guide to our postage costs below*.
All UK orders are sent 1st Class via Royal Mail and are usually delivered within 1-2 working days. Remember you will receive FREE shipping when you spend over £25.00!
Up to 250g = £1.49
250g – 1kg = £3.49
1kg or more = £5.59
All orders are sent via Royal Mail International Delivery and are usually delivered within 3-5 working days. Remember you will receive FREE shipping when you spend over €50.00
Up to 250g = €4.49
250g – 500g = €6.99
500g – 1kg = €10.49
1kg or more = €15.49
World Wide Delivery
All orders are sent via Royal Mail International Delivery. Remember you will receive FREE shipping when you spend over $65.00
Australia and surrounding areas will be charged at the slightly higher rate. Everywhere else will be charged at the lower rate below:
Up to 250g = $6.49 or $6.99
250g – 500g = $10.99 or $11.99
500g – 1kg = $17.99 or $19.49
1kg or more = $25.49 or $27.49
If you wish to return an unwanted item please contact us at firstname.lastname@example.org. You have a period of fourteen days from receipt of goods to notify us of your decision. Once the item is returned we will issue a refund. The item must be unopened, unused and in a re-sellable condition. We cannot refund initial postage costs or return postage costs. Please ensure that the item is packaged securely and for your peace of mind we recommmend sending the item via a recorded delivery service and retain proof of postage as we are unable to accept liability for goods lost in transit.
In the unlikely event that an item arrived damaged please contact us within seven days of receipt of of goods at email@example.com and we will issue a replacement as soon as possible. Artistic Flair will ask for photographic evidence of any damaged item.
*Please note that customers will be responsible for any additonal duties or taxes involved in the shipping process.